What is "Conflict"?
Conflict is not “one size fits all” so neither is the resolution of that conflict. By critically assessing the scope of the conflict, you can create a more appropriate response.
Definition of Interpersonal Conflict:
Differences between at least two parties who perceive or are experiencing:
- A tension created by incompatible goals or needs
- Thinking differently about processes or paths to achieving a goal
- Interference or resistance in meeting a goal or need.
Conflict is where there is a failure of connection, community or collaboration. An inability to understand out essential interconnectedness and the unity of the human spirit. Conflict can also represent a boundary violation, a failure to value or recognize our own integrity or the personal space of others. When we respect and recognize our own boundaries, as well as the boundaries of others, we experience less conflict.
Different conflicts require difference approaches and might be more or less difficult to resolve. Here are six types of Conflict and their sources. Depending on the situation and our emotional reaction to it, we make perceive the conflict as a communication breakdown, a conflict of value, or both – and may react differently (Moore, 2003).
- Relationship: stereotypes, distorted perceptions, unmet needs, fear, use of power, history
- External/Moods: psychological or physiological, unrelated factor to conflict, bad hair day etc.
- Structure: Ineffective/inappropriate processes, organizational systems; time/space constraints
- Interests: Perceived/actual incompatibility of needs or interests, differences in style, ways, emotional needs
- Data: Misunderstanding, lack of information, assumptions, perspectives, ambiguities.
- Values: Opposing beliefs, values, philosophies, culture, heritage, worldviews[1].
[1] Justice Institute of BC, Centre for Conflict Resolution (2021)
